Creating Newsletters in TLMS

Creating Newsletters in TLMS

The Newsletter creative type is designed for long-form, text-heavy communication. By creating your own, you can ensure the content is 100% relevant to your organization’s internal policies and culture.

Step 1: Start the Creation Process

  1. Navigate to Content Library > Creatives in the left-hand sidebar.

  2. Click the + Create Creative button in the top right.

  3. Select Newsletter from the list of available creative types.


Step 2: Configure Newsletter Identity

Fill in the primary details to help the system categorize your newsletter:

  • Basic Info: Enter the Title and Subject. Use the "Same as Title" checkbox if you want both to be identical.

  • Metadata: Select the Compliance standard (e.g., SOC2), the Topic (e.g., Email Security), and the visual Style.

  • Difficulty & Language: Choose the intended audience level and the language of the content.

  • Thumbnail: * Generic: Uses a default newsletter icon.

    • Custom: Upload a JPEG/JPG/PNG file to serve as a custom preview in your library.


Step 3: Design the Layout & Content

In the final step, you define how the newsletter actually looks when it reaches an employee’s inbox:

  • Orientation: Most newsletters are best in Portrait mode for easy scrolling on mobile and desktop email clients.

  • Header & Footer: * Toggle the Header Section to "Enable" if you want to include your company logo or a branded banner.

    • Add Footer Text to include mandatory "Unsubscribe" links or internal IT support contact info.

  • Body Content: * Body Image: Upload the main visual graphic of your newsletter.

    • Scannability: Ensure your uploaded image has clear headings and bullet points so users can digest the information quickly.

  • Testing: Click Test Mail to send a draft to yourself. This is a critical step to ensure the images load correctly and the text is the right size.


Step 4: Save to My Creatives

Click Save to finalize your newsletter. It will now appear in your My Creatives tab under the "Newsletters" category.

How to Deploy: To send this newsletter out, go to Campaigns > Create Campaign and select Creative. You can then pick your newly created newsletter and schedule it for your entire organization or specific groups.


Admin Tip: Weekly or monthly newsletters are great for "warming up" your users before a high-difficulty phishing simulation or a mandatory compliance course.