The first step is to set up your SPF and DKIM for the legitimate sources you are using to send emails. You can find SPF and DKIM records for your sources online and if they are not available kindly reach out to your vendors and ask them for the above records. Upon receiving them add your SPF record through the Smart SPF section if you have opted for that feature, else place it on your DNS. Add your DKIM records directly into your DNS. Once you have placed the records, wait for some time for the changes to reflect on your DNS.
Now, to verify if you have configured your SPF and DKIM correctly, you can use our email assessment tool and send an email from that source to test it for SPF and DKIM.
If you observe that even after adding the respective SPF and DKIM records your SPF and DKIM seem to fail. Then you can click on the source and you will be taken to the breakdown of your emails.
The source will give you the following details:
From Domain: Your sending email address.
IP: IP used to send your mail.
Date: When you sent the email
PTR: Pointer record (PTR for short) provides the domain name associated with an IP address.
Country: From where the mail is sent
Message: Number of messages from the source matching the row details.
Policy applied: DMARC policy applied
DKIM: DKIM result for your from domain
SPF: SPF result for your from domain
Reporter: From what ESP did we receive the report
DKIM result: DKIM result of DKIM domain
DKIM selector: A DKIM selector is part of the DKIM record and it allows publishing multiple DKIM keys on your domain. When creating a DKIM signature for an email, you will need to mention which private key to use. This key is totally bound to a certain selector.
DKIM domain: the domain generating your DKIM key in your envelope address
SPF result: SPF result of SPF domain
SPF domain: the domain from your Return-path header and envelope address