To whitelist ThreatCop’s IPs inBarracuda, you will have to follow the steps given below:

For Barracuda’s Email Security Service (Cloud-based Version)

Step 1: Log in to your Barracuda Cloud Control.

Step 2: Go to Email Security > Inbound Settings > IP Address Policies

Step 3: Go to the IP Blocking / Exemption section and enter the following ThreatCop’s mail server IP in the IP/Network Address field

Step 4: In the Netmask field, type 255.255.255.255

Step 5: You can write a note in the Comment field. For example, it can be ThreatCop Simulated Phishing IP Address.

Step 6: Click Add to whitelist the IP address.

Step 7: Go through steps 2-6 for each IP address

For Barracuda’s Email Security Gateway (On-premises Version)

Step 1: Log in to the web interface of your Barracuda Email Security Gateway

Step 2: Select BLOCK/ACCEPT > IP Filters page

Step 3: Go to the Allowed IP/Range section and enter a ThreatCop’s mail server IP in the IP/Network Address field

Step 4: In the Netmask field, type 255.255.255.255

Step 5: You can write a note in the Comment field. For example, it can be ThreatCop Simulated Phishing IP Address.

Step 6: Click Add to whitelist the IP address.

Step 7: Go through steps 2-6 for each IP address

For Barracuda’s Intent Analysis Feature (Cloud-based Version)

Step 1: Log in to your Barracuda Cloud Control

Step 2: Go to Email Security > Inbound Settings > Anti-Phishing

Step 3: Under the Intent Analysis section, add ThreatCop’s hostnames

Step 4: Make sure that the Policy drop-down has been set to Ignore

For Barracuda’s Intent Analysis Feature (On-premises Version)

Step 1: Log in to the web interface of your Barracuda Email Security Gateway

Step 2: Go to Email Security Gateway > Basic > Spam Checking

Step 3: Under the Intent Analysis section, add ThreatCop’s hostnames to the URL Exemptions text box field

For Barracuda’s SPF Checks ( Cloud-based Version)

Step 1: Log in to your Barracuda Cloud Control

Step 2: Go to Email Security > Sender Authentication

Step 3: Go to the Use Sender Policy Framework Centre, enter ThreatCop’s IP addresses in the SPF exemptions table.

For Barracuda’s SPF Checks ( On-premises Version)

Step 1: Log in to the web interface of your Barracuda Email Security Gateway

Step 2: Go to Email Security > Block/Accept tab > Select Sender Authentication

Step 3: Select Yes under the Sender Policy Framework (SPF) Configuration section. Then, add ThreatCop’s IP addresses to the exemption list.