I am unable to upload my CSV

I am unable to upload my CSV

There can be multiple reasons for the issues, below is a list of a couple of things that we feel might have gone wrong:

- Check for special characters in the email address or name
- Also, check if the domain name entered has been approved or not.

Moreover, to check approved domains, go to the following location:
Settings>Domain

    • Related Articles

    • What are all the possible error logs in the User .csv?

      One of the most commonly used and dependable methods for adding users to the Threatcop tool is by uploading a .csv file through the dashboard. However, before proceeding with the user upload, it is crucial to consider the following points to prevent ...

    • What is the Difference Between CSV And Event CSV ?

      There are 2 methods to retrieve the campaign details regarding Email Open, Link Click and Data Submitted, etc. 1. CSV : This is a CSV which includes all the details related to the campaign such as : First Name, Last Name, Email ID, Email Sent, Email ...

    • What if I want to upload an image as a template?

      ThreatCop comes with various pre-installed templates, one of which is "Custom CID Code" available in the System Templates.   Create a clone of the template and edit it according to your preferences to upload an image as a template. You'll need to ...

    • I am unable to change the System Templates.

      System templates cannot be changed because they default system templates. If you want to change System Template, you have to create a clone of the same and edit it in Custom Template. 

    • How to Add Users and Groups in ThreatCop?

      You can easily add users and create new groups in the ThreatCop Dashboard by following these simple steps: For Adding Users Step 1: Go to the ThreatCop Dashboard. Click on Users and Groups and select Users. To add a new user, click on Add Single ...