I am unable to upload my CSV

I am unable to upload my CSV

There can be multiple reasons for the issues, below is a list of a couple of things that we feel might have gone wrong:

- Check for special characters in the email address or name
- Also, check if the domain name entered has been approved or not.

Moreover, to check approved domains, go to the following location:
Settings>Domain

    • Related Articles

    • What are all the possible error logs in the User .csv?

      One of the most commonly used and dependable methods for adding users to the Threatcop tool is by uploading a .csv file through the dashboard. However, before proceeding with the user upload, it is crucial to consider the following points to prevent ...

    • What is the Difference Between CSV And Event CSV ?

      There are 2 methods to retrieve the campaign details regarding Email Open, Link Click and Data Submitted, etc. 1. CSV : This is a CSV which includes all the details related to the campaign such as : First Name, Last Name, Email ID, Email Sent, Email ...

    • Different Ways to Upload an Image in Template

      Different Ways to Upload an Image in Template When creating an HTML Email template that includes images, there are different ways you can upload and reference images, depending on how you want them to be served and how you plan to manage them. The ...

    • What if I want to upload an image as a template?

      ThreatCop comes with various pre-installed templates, one of which is "Custom CID Code" available in the System Templates.   Create a clone of the template and edit it according to your preferences to upload an image as a template. You'll need to ...

    • I am unable to change the System Templates.

      System templates cannot be changed because they default system templates. If you want to change System Template, you have to create a clone of the same and edit it in Custom Template.