Campaign Templates
The same email template can not work for all the departments. So how do we get around this?
We have categorized our email templates into different themes and scenarios. We also have a randomization feature where 5+ different templates can run at once on a set of users.
What are the red flags in emails that employees should take care of?
1- Spelling mistakes, grammatically incorrect and irrelevant content. 2- Slight changes in company names such as Fliplart instead of Flipkart or Ack0 Insurance instead of Acko insurance 3- Spoofed email addresses and URLs that are very similar to ...
How do you calculate EVS?
EVS is a cumulative score, which is calculated based on an employee's action concerning the simulated phishing email. The EVS takes into account factors like if the employee opened the email, clicked on the link or submitted the data.
In case our employees use their official email ID on a third-party platform, will we receive any notification if the email ID gets compromised (so that prompt action can be taken)?
No, we do not provide any kind of notification for this purpose.
What information can we get through Vishing and how can we do that?
We request the person being vished to submit some confidential data(numeric value) and as soon as that person does the same, we consider that as data submission.
How do you make sure that passwords of our employees are not stored when they submit it on the landing page?
There are two methods through which we ensure the same. In the first method, we only ask for the email IDs and do not ask for the passwords. The second method can be executed through our dashboard, where we have the feature of approval. It requires ...
How is SMiShing/Vishing a concern?
An SMS and a call can also fetch credentials. Imagine that your account head received a message that INR 50,00,000 has been debited from your company's account. He/she will panic and try to solve the issue on their own. While doing this, they might ...
Can we import any email or landing page of our choice?
Yes, you can import any email and landing page of your choice. Our dashboard helps you import any email template of your choice, as there are a lot of companies which have an email template that is shared every quarter. We can send these in the ...
How to give limited access to someone?
Here are the steps you can follow to limit the access of users: - Click on the IAM option available on the left side of your dashboard. - Open the "User" dashboard and add a new user. - Now, from the right most section, click on the "edit" button ...
I am unable to change the System Templates.
System templates cannot be changed because they default system templates. If you want to change System Template, you have to create a clone of the same and edit it in Custom Template.
What if I want to upload an image as a template?
ThreatCop comes with various pre-installed templates, one of which is "Custom CID Code" available in the System Templates. Create a clone of the template and edit it according to your preferences to upload an image as a template. You'll need to ...
Where is my template stored?
All email templates are available in the Campaign Templates folder. The pre-installed templates are stored in System Template. However, when you create a clone of system templates or create your own template, such templates are stored in Custom ...