Domains
Why is it important to add and verify domain?
To uploaded the users which belong to a particular domain, you are required to add and verify that domain in the TSAT settings. How to add a domain in the settings,
How can an admin edit/customize System Templates?
We have articles which will help you to create/edit the templates in TSAT step by step. Kindly check below : How to create Phishing Template : Click Here How to create Smishing Template : Click Here How to create WhatsApp Template : Click Here How to ...
Why do you see different locations in the Top 5 countries' click rates (click reports)?
Sometimes the Email Gateways/Servers are located outside of India For Example: Google servers are located in US. The link clicked by the User are sometimes captured based on the location of servers, such as Google servers, which may show the US. ...
Can we get the comparison of our threat posture as per the industry standard?
Yes, we provide industry-wise threat comparison since we are working with a diverse range of industries and have a fair idea about every industry's average threat posture.
How many awareness videos do you have?
We have 100+ awareness animation and voice-over videos.
I am unable to upload my CSV
There can be multiple reasons for the issues, below is a list of a couple of things that we feel might have gone wrong: - Check for special characters in the email address or name - Also, check if the domain name entered has been approved or not. ...
what if my mails are not reaching in inbox?
If mails are not reaching the inbox, we'll have to check the following things: 1) If the whitelisting has been done properly or not. 2) Check the email gateway, firewall to see where the mail has reached. 3) Also check if the mail has landed in the ...
How can I send emails to other domains?
You need to get the domains approved in order to send emails to different domains. Here is how you can do that: Go to Settings Choose the Domain option Add the domain you wish to add Once added, wait for the approval. (Approval will happen within ...